With a global pandemic, racial injustice, and political warfare, 2020 has been a year of constant disruption and uncertainty. New levels of fear, social unrest, and economic instability have affected our country, our communities, and our work lives like nothing before.
Organizations who’ve survived have quickly learned they must invest in a deeper and more empathetic understanding of individual employees – their true needs and motivations; their sense of security, equity, purpose, and aspirations; and the enablers of human motivation and personal excellence that drive business contributions.
With cross-industry data from thousands of Linkedin members and more than 12 million employees across 700+ Glint global customers on topics ranging from COVID response and remote work to psychological safety, justice, and belonging in the workplace; Linkedin is leading the way in the study of what it defines as “People Success,” an approach that focuses the organization’s energy in real-time on the needs of workers and experiences that most lead to employee happiness and success at work.
Employee Engagement expert, Craig Ramsay, will share an advanced view of his research team’s early findings and an emerging model of employee needs in today’s work world prior to their publication in 2021. Craig will then moderate a discussion with two of LinkedIn’s leading People Science experts Jeff Jokerst and Tom Nolan who will share their experience applying a new People Success approach with organizations today.
In this session, you will learn how to:
- Examine what is truly motivating employees in today’s work world
- Create organizational habits that lead to more engaged employees and sustainable performance improvements, and
- Use ongoing employee feedback to make targeted changes that impact business outcomes
Craig Ramsay - Keynote and Moderator
Head of Glint People Science Insights at Linkedin
Craig’s passion is making people's work lives more meaningful. As the leader of People Science Research and Analytics at Glint, he applies his over 20 years' experience and deep research to help customer organizations measure and improve employee engagement and performance.
Prior to Glint, Craig held positions as vice president of client partnerships and managing director of the San Francisco Bay office for Sirota Mercer. As Director of People Analytics at both Intuit and Symantec, he established and led global centers of excellence focused on enabling business leaders to make better talent decisions with predictive and actionable insights.
Craig currently serves as the Chair of the HR Strategy Forum, a consortium for California-based HR strategy professionals, and was past Chair of the Information Technology Survey Group (ITSG), a survey research consortium of the world’s top technology companies.
Craig has a Masters in Organization Development from the University of San Francisco and a B.S. in Industrial Engineering from SJSU. Craig lives in Livermore, CA, with his wife, Deanna. He plays the double bass (in the Glint band!), and loves to kayak, and hike and bike the trails of northern CA.
Jeff Jokerst - Panelist
Head of Glint People Science-US-West at LinkedIn
Jeff Jokerst is the Head of People Science, US West with Glint. For nearly 15 years Jeff has worked as a consultant and Employee Engagement Practice Leader helping companies optimize their workplaces. Prior to joining Glint, Jeff served as a consultant with Gallup for over five years and also as the leader of Employee Engagement at Service Management Group. During this time Jeff worked directly with executives of companies across several industries including Healthcare, Entertainment, Technology, Retail, Higher Education, Financial Services and Restaurants.
Jeff is dedicated to designing employee listening programs, discovering insights that foster an ideal workplace, and he enjoys collaborating with clients to turn those insights into action that improve both company performance and the employee experience. Jeff is particularly interested in change management—the study of human behavior and how it can be impacted—and specializes in working with management on employee selection and reducing employee turnover. He holds a master’s degree in psychology from the University of Nebraska-Omaha.
Tom Nolan - Panelist
Glint Senior People Science Consultant at Linkedin
Tom Nolan is a People Science Senior Consultant with Glint where he partners with clients to help drive improvements in their most critical business outcomes by leveraging best in class people science, technology, and design.
Tom’s advisory work focuses primarily on design strategy and analysis of survey-based data to identify the key actions managers and organizations can take to improve the engagement and performance of their teams and to proactively address issues that could undermine their objectives.
During his career, Tom has advised executive teams at well over 100 national and global companies across all major industries. He has also held various leadership roles for internal business units and teams.
Prior to joining Glint, Tom worked in Gallup’s Workplace Practice for 15 years, most recently as Managing Partner. While there, he consulted with clients in the areas of employee selection, development and engagement, and also served as an editorial advisor on several Gallup-published books. He holds a Bachelor of Science degree in Journalism from the E. W. Scripps School of Journalism at Ohio University.