Out of the Muck: On Building Workplaces that Make the Right Things Easy, the Wrong Things Hard, and Don’t Drive People Crazy
Dr. Bob Sutton
Professor of Management Science and Engineering
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November 20th, 2019, 8-11:30am
Location: UC Berkeley Extension, 160 Spear St, San Francisco, CA 94105
Bob Sutton will discuss key insights that have emerged from the “organizational friction project” that he and Stanford colleague Huggy Rao have been working on
for the past five years. He will dig into causes (and cures) for destructive friction including clueless leaders, punitive structures, broken pecking orders, collaborative
overload, jargon monoxide, and gunk people. Sutton will also discuss the virtues of friction, how leaders can harness it to make better decisions, spark creativity,
bolster commitment, and scale more effectively.
Speaker
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