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The HR Strategy Forum is the California Affiliate of
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Stewart is a creative problem solver widely recognized for creating agreement and empowerment in the most challenging circumstances. He improves productivity while saving the enormous cost of conflict. His innovative work with “Agreements for Results” and his “Cycle of Resolution” conversational models are unique. They were recently selected for inclusion in “The Change Handbook, 2d Edition. As a practicing lawyer he realized that fighting was a very ineffective way of resolving problems. As a marketing executive for AT&T he saw that the reason collaborations fall apart is that people do not spend the time at the beginning of new working relationships to create clarity about what they want to accomplish together, and how they will get there. This is true for employment relationships, teams, joint ventures and all members of any virtual team. As a result of his observations he designed conversational models that create “Agreements for Results,” and a quick return to productivity when those working relationships break down. He uses his approach to form teams and joint ventures in a variety of situations. He works with individuals, couples, partners, small and large organizations of all kinds. “ His models for problem solving, collaboration and conflict resolution were endorsed by the house judiciary committee.” He has worked for American Express; Chevron; ConAgra; EDS; General Motors; Oracle; Safeco; University of San Francisco; U.S.Depts. of Agriculture and the Navy. His book "Getting to Resolution: Turning Conflict into Collaboration” (Berrett-Koehler 1998) was an Executive Book Club Selection; Featured by Executive Book Summaries; named one of the 30 Best Business Books of1998; and called “a marvelous book” by Dr. Stephen Covey. It has been translated into Russian, Hebrew and Portuguese. “The Book of Agreement” (Berrett-Koehler 2003) has been endorsed by many thought leaders. It has been hailed as “more practical” than the classic “Getting to Yes” and named one of the best books of 2003 by CEO Refresher (www.Refresher.com). He teaches communication and conflict management skills for The American Management Association and IBI Global. |
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